Terms & Conditions (AllState CarShip)

1) The carrier and driver, jointly and separately, are authorized to operate and transport their motor vehicle between the pickup location and the destination. We will make every effort to confirm a driver for the estimated date and price, but we cannot guarantee a pickup or delivery date. Either may change because of carrier schedules, mechanical failure, bad weather, acts of God or other unforeseen circumstances. Allstate Carship Inc. will not be responsible for any charges or liabilities caused by a delay in pickup or delivery, including, but not limited to, airline tickets or rental car fees. The client will be given the carrier’s schedule at the time of dispatch.

2) The client agrees not to contract any other broker or carrier during the period that corresponds to their shipping option. A client found working with another broker or carrier during this period is subject to a non-refundable deposit fee.

3) Contracted carriers provide door-to-door transport when the truck driver can physically reach the pickup and delivery addresses. If access to either location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask you to meet the truck at a large parking lot nearby, such as a grocery store.

4) Carriers are not licensed or insured to transport personal or household goods. We understand you may need to put some items in the vehicle. The carrier is not liable for damage to the vehicle caused by excessive or improper loading of personal items. These items must be placed in the trunk and kept to a limit of 100 lbs. Any exception must be discussed with and approved by Allstate Carship Inc. beforehand, and an additional fee may be charged for personal items of any weight. Any misrepresentation of personal belongings will result in a change of price and/or a dry run fee of $150 if a carrier is sent to the pickup and the shipment is different from what was expected. If a carrier is sent out and the vehicle is not ready as the shipper indicated, there will be an additional $75.00 rescheduling fee. Allstate Carship Inc. must be notified if the shipper is unavailable for pickup or delivery, and the shipper must have an alternate representative take their place.

5) Vehicles must be handed to the carrier in good running condition with no more than a half tank of fuel. The carrier is not liable for damage caused by leaking fluids, freezing, exhaust systems, or antennas that are not tied down. Any claim for loss or damage must be noted and signed on the condition report at the time of delivery.

6) Trucking damage claims are covered by carriers with cargo insurance from $100,000 up to $250,000 per load, and a minimum of three-quarters of a million dollars in public liability and property damage coverage. Any damage to a vehicle during transport is the responsibility of the carrier and not Allstate Carship Inc. All contracted carriers carry insurance to cover damage caused by the driver or theft during transport. If damage occurs, Allstate Carship Inc. will give you a full insurance packet so you can file a claim with the carrier. All claims must be noted and signed for at the time of delivery and submitted in writing within 15 days of delivery.

7) If a carrier is sent out and the vehicle is not ready as the shipper indicated, there will be an additional $75.00 rescheduling fee. Allstate Carship Inc. must be notified if the shipper is unavailable for pickup or delivery, and the shipper must have an alternate representative take their place. If the vehicle becomes unavailable for any reason during a scheduled pickup window after an order has been placed, Allstate Carship Inc. will not refund the deposit.

8) Under no circumstances should the client release or receive a vehicle from a carrier without an inspection report (Bill of Lading/BOL), whatever the time of day or weather. Doing so may leave the client unable to file a damage claim. The carrier’s insurance will only process claims for damage caused by the carrier’s own negligence. Damage must be reported to Allstate Carship Inc. within 24 hours of delivery. Damage must be clearly listed on the BOL and signed by the driver, with no exceptions. If the vehicle is damaged during transport, the client must note the damage on the final inspection report, pay the remaining balance stated in this agreement, and then contact the carrier’s main office and the carrier’s insurance company. If damage is not noted on the final inspection report, the carrier is released from any liability and no damage claim can be processed.

9) A $150.00 non-operational fee will be charged for all non-running vehicles. It will be included in the final quote you receive from Allstate Carship Inc. If the vehicle stops running during transport, this fee will be added to the original quote. The final quote will be given to the customer at the time of dispatch with the carrier for the pickup of the vehicle.

10) Allstate Carship Inc. agrees to provide a carrier to transport your vehicle as promptly as possible, following your instructions, but cannot guarantee pickup or delivery on a specified date. A cancellation fee of $200 will be charged for orders canceled 7 days before the requested available pickup date. Allstate Carship Inc. does not agree to pay for your rental of a vehicle and is not liable for failure of mechanical or operating parts of your vehicle. The shipper agrees to pay the quoted price owed to Allstate Carship Inc. for delivered vehicles and will not seek to charge back a credit card. This agreement and any shipment under it are subject to all terms and conditions of the carrier’s tariff and the uniform straight bill of lading, copies of which are available at the carrier’s office.

11) This agreement is governed by and construed in accordance with the laws of the State of Illinois. The parties further agree that any legal action arising out of this agreement must be filed in a court of competent jurisdiction, and the liability of Allstate Carship Inc. is limited to the amount of its broker’s fee only. The client submits to the jurisdiction of those courts and waives any right to jurisdiction in any other location. I agree to the transport terms provided by Allstate Carship Inc. I authorize a small down payment to be paid to Allstate Carship Inc. by credit or debit card or check, by phone or mail. I understand that any remaining balance is due on delivery and must be paid in full by cash, cashier’s check or money order to the authorized transporter.

12) You agree to receive information messages (appointment reminders, account notifications, etc.) from Allstate Carship Inc. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at info@allstatecarship.com. You can opt out at any time by replying STOP.