Delivery Policy
At Allstate Carship, we aim to provide reliable and efficient vehicle transport services. Below are the details of our delivery policy, including timeframes, methods, locations, and customer responsibilities.
1. Delivery Timeframe
- Typical Delivery Speed: Drivers typically cover 400 miles per day, depending on factors such as traffic, weather, and road conditions.
- Variations in Timeframe: Delivery timeframes may vary based on the destination, type of service, and other external factors.
2. Delivery Methods
We offer the following delivery methods to meet your needs:
- Open Transport: Vehicles are transported on an open carrier, exposed to the elements.
- Enclosed Transport: Vehicles are transported in a closed carrier, offering protection from weather and road debris.
- Door-to-Door Delivery: Vehicles are picked up and delivered to specific addresses for your convenience.
3. Delivery Locations
- Nationwide Delivery: We deliver vehicles to all locations within the United States.
- No International Delivery: We do not offer international vehicle transport services.
4. Delivery Restrictions
While we strive to deliver vehicles to all accessible locations, certain restrictions may apply:
- Weather and Natural Disasters: Severe weather conditions or natural disasters may delay delivery.
- Narrow Roads or Limited Access: If the pickup or delivery location has narrow roads or restricted access for large trucks, we may ask drivers to meet at a nearby parking lot or another spacious location.
5. Tracking and Communication
- Shipment Tracking: We currently do not offer an online tracking system but provide regular updates during the delivery process.
- Delivery Updates: Customers will receive updates via phone, SMS, or email to keep them informed about the status of their shipment.
6. Additional Fees
- No Additional Fees: There are no hidden or additional fees associated with delivery. The quoted price is final.
7. Customer Responsibilities
To ensure a smooth delivery process, customers are required to:
- Be Present: Be available at the pickup and delivery locations to hand over or receive the vehicle.
- Provide Documentation: Provide proper documentation, such as proof of ownership or identification, if requested.
- Prepare the Vehicle: Ensure the vehicle is ready for transport by removing personal items and reducing the gas tank to 1/4 full.
This delivery policy ensures transparency and clarity for our customers. If you have any questions or need further assistance, please contact us at info@allstatecarship.com or call our customer service team.